How can I verify my account?
According to Plus500’s due diligence process, customers must verify their accounts for identification and security reasons. This process may include checking your name, date of birth, residence address, phone number, email address, payment method and more.
Can I own several trading accounts?
Plus500 advises consumers to concentrate on just one trading account. The company also has the right to close any additional ones. However, every situation will be evaluated separately. If a second trading account is allowed, it must be run separately, and you cannot transfer money between the two accounts.
How can I verify my payment method?
Deposits made to your account must come from a payment method that bears the same name as the name you used for your Plus500 trading account. Plus500 is also responsible for confirming that you are the rightful owner of any money put into your account.
If you made a deposit by:
- Debit or credit card: You are required to upload a picture of your card, a credit card statement or a bank document.
- Bank transfer: You may have to upload a picture of your bank statement or other documentation of your payment.
- PayPal/Skrill account: Plus500 offers online verification for your PayPal or Skrill account right away or within a few business days.
Some of the payment options listed above might not be accessible in some nations.
How long does each method take to process?
Due to several security checks, it typically takes Plus500 1-3 business days to process a withdrawal request. The mode of payment and the third-party sender’s processing time also determine the time frame for the payment receipt.
Here are the withdrawal options Plus500 provides:
- Electronic wallets: After the withdrawal has been authorized, your money should arrive in your e-wallet account in 3 to 7 business days.
- Bank transfer: After the withdrawal request has been approved, the fund should arrive in your bank account in 5-7 business days. Depending on the banking institution and the relevant jurisdiction, withdrawals from a bank account could occasionally be further delayed.
- Credit/debit cards: Your money should arrive in the appropriate credit/debit cards or bank account linked to the relevant card, depending on how long each bank takes to process transactions.
Does Plus500 pay my transaction costs?
Plus500 pays most of the processing expenses. However, in rare circumstances, there may be charges associated with money transfers to and from your Plus500 account.
You may receive fees from third parties due to the following:
- International credit cards: When non-local (international) acquirers handle transactions.
- Incoming/Outgoing bank transfers: When moving funds between your bank account and Plus500, and vice versa.
- Forex conversions: When making a deposit in a currency that the chosen payment method does not support.