How can I register a DEGIRO Account?
You can register a free account through the DEGIRO app. To create an account, you must be at least 18 years old and have valid identification. Unfortunately, You cannot register a DEGIRO account if you are considered a U.S. citizen under IRS guidelines.
Can I transfer my DEGIRO portfolio to another broker?
Yes, you can move your portfolio to a different broker by filling out an Outgoing Transfer Form and emailing it to clients@degiro.co.uk. Please keep in mind that additional costs are associated with transferring a portfolio.
These fees will be your responsibility in the case of an outgoing portfolio transfer. Each exchange has its own set of fees, and if you want to get more information on the exact fees, you can contact the service desk.
Can I close my DEGIRO account?
You can close your DEGIRO account without receiving any cost or penalty. However, Before closing your account, please ensure that it is empty, which means that no positions are held, real-time subscriptions are disabled, and all funds have been withdrawn.
Once your account is empty, you can email the DEGIRO service desk so they can close it for you. It can take up to 30 days to close your account because all outstanding fees must be charged first.
What does DEGIRO do with my personal information?
DEGIRO protects all your data, and you have the right to access this information under GDPR. You can contact DEGIRO’s service desk to request a right of access via email.
You can also ask for DEGIRO to erase your personal data, but please be aware that, per AML regulations, GDPR requires DEGIRO to retain your data for seven years if you have made a deposit. However, your data will be automatically erased after seven years if you make an erasure request.
Are there any fees associated with trading in another currency?
Yes. If you enable AutoFX, your funds will be converted automatically when you trade in another currency. But you will be charged with AutoFX fee when this conversion occurs, which is 0.25% of the amount converted. You can also enable manual currency handling and manually convert a lump sum.
Manual currency conversion costs 10.00€ plus 0.25% of the amount converted.
When you have a currency conversion on your account, the entries F.X. Credit and F.X. Withdrawal will appear in your Account Statement. These are not fees but the way the foreign currency transaction is recorded in your base currency.